DISPLAYED FOR BOTH GUESTS/CUSTOMERS AND EMPLOYEES 

PURPOSE We recognize that tips are often given by our guests and customers to thank you, our team members, for your excellent service and hard work. We acknowledge that team members should be able to benefit from this additional income.

From 1 October 2024, the Employment (Allocation of Tips) Act 2023 (“the Act”) requires us to maintain a policy on the fair allocation of qualifying tips, gratuities and service charge that are paid at, or are otherwise attributable to, our place of work, amongst team members. Garden Hotel is committed to our legal obligations under this referenced legislation.

The purpose of this policy is to provide transparency on how tips will be distributed among the workforce. This policy has been implemented following consultation with the workforce/employee representatives.

SCOPE This policy applies to all employees, workers and agency workers engaged at the hotel. This policy does not form part of any contract of employment or other contract to provide services, and we may amend it at any time.

PROCEDURE

• Global Event Hotels Ltd invites Guests/Customers to pay a discretionary tip, gratuity, or service charge at the Hotel. This policy applies to all such tips, gratuities and service charges which Garden Hotel receives or where we exercise control or significant influence over their distribution, known as "Employer Received Tips".

• Customers may leave additional cash tips directly for team members. These tips are not managed, controlled, or handled by Global Event Hotels Ltd and are not therefore covered by this policy. Team members may keep any such tips and it is their responsibility to declare the income for tax purposes to HM Revenue and Customs. This policy does not apply to non-monetary gifts

• Global Event Hotels Ltd does not apply any administrative fees or make any deductions from payments in respect of Employer Received Tips, irrespective as to how tips are paid by a guest/customer (whether in cash, by an electronic payment method) other than those fees or deductions we are permitted or required to make by law.

 • Global Event Hotels Ltd ensures that all Employer Received Tips are handled fairly, by utilising a valid tronc arrangement.

• The Troncmaster for Global Event Hotels Ltd is Damian Guy of GRTFL Limited, and 100% of the Employer Received Tips paid by guests/customers is made available to the Troncmaster for distribution.

Global Event Hotels Ltd provides the Troncmaster with the necessary information to verify and ensure that the entire amount of Employer Received Tips is accurately awarded and distributed.

• Employer Received Tips are collected, allocated and distributed in accordance with the applicable tronc scheme rules, a copy of which is attached.

• All Employer Received Tips are paid to tronc system members no later than the end of the month following the month in which they were paid by guests/ customers at Global Event Hotels Ltd. For example – all Employer Received Tips received in October will be paid out no later than the end of November

• Employer Received Tips are distributed to the workforce at the place of business where they were generated (2-24 Kensington High Street, London, W8 4PT), as well as to team members working in non-public places of business operated by Global Event Hotels Ltd, provided they have contributed to that place of business during the period, in compliance with the Employment (Allocation of Tips) Act 2023.

• If you have any queries or concerns about the amount of tips allocated to you, or any other queries or concerns about the application of this policy, you should speak to your Functional Head of Department or the People and Culture Department. Any complaints about the allocation or payment of tips, or otherwise about the operation of this policy may be raised in accordance with our grievance policy which can be found on FLOW.